Triobook Privacy Policy

Triobook respects your privacy and is committed to protecting information used to operate the platform.

1. Information We Collect

We may collect account information, contact information, shipping information, submission history, order history, wallet and credit activity, and technical information needed to operate and secure the platform.

2. How We Use Information

We use information to create accounts, process submissions, generate shipping labels, inspect books, issue credits, process orders, fulfill shipments, send notifications, provide support, and maintain operational integrity.

3. Wallet and Credit Transfers

When Triobook Credit is issued, redeemed, or transferred, we record the relevant account, amount, timestamp, and transaction details for security, transparency, and operational accuracy.

4. Information Sharing

Triobook does not sell customer information. We may share information with service providers when needed for shipping, payments, notifications, security, legal compliance, or platform operations.

5. Operational Transparency

Triobook records submission, inspection, fulfillment, inventory, order, shipment, exception, and credit events to provide accurate customer visibility and maintain platform integrity.

6. Data Security

We use reasonable safeguards such as access controls, authentication, monitoring, and secure communications to protect information. No system can guarantee absolute security.

7. Data Retention

We may retain account, submission, order, shipment, credit, and operational records as needed for account functionality, fraud prevention, legal compliance, and platform integrity.

8. Contact

Privacy questions may be directed through the support channels published on the Triobook platform.